The world is your oyster: a superb opportunity for you to join our award-winning team…
We’re a hydraulics hub – working across 80 brands and supplying to customers in 20 sectors and 130 countries worldwide. The UK Government’s Department for International Trade has recognised our ambition, success and track record by accrediting Hydraulics Online with its “Export Champion” status since 2019. We are the only hydraulics company to be recognised in this way.
Based in Alsager, on the South Cheshire/North Staffordshire border, we are independent in our product offering and provide unbiased advice and technical support. We work with around 150 manufacturers and distributors, in the UK and overseas, to constantly prioritise and respond to our customers’ needs.
We believe that sourcing hydraulic equipment and solutions should be quick, easy and customer led. Our mission is simple: provide personal service and unbiased choice. Every time. Our vision is to become the world’s leading provider of customer-centric fluid power solutions – an independent ‘hub’ connecting a fragmented technical and product-led marketplace.
… because they are independent and not tied to any one manufacturer, I know they are giving us the best solution and the best products for that solution.” Chris, Technical Director
Deliver customer-centric solutions: We listen and take time to understand individual customer needs. By utilising 100 years of combined technical expertise and our independent status, we develop optimal solutions and added value. We’re renowned for our tenacious, personal approach and willingness to go the extra mile.
Drive quality and innovation: Our business is built on family values of trust, respect, integrity and accountability. We ensure our people have the vital skills and confidence to continually deliver exceptional service to peers and customers, always challenging the status quo and raising the bar in terms of quality and innovation.
Nurture global relationships and inspire others: We’re focused on building and nurturing solid, long-term partnerships with customers and suppliers across the globe. We also make time to “pay it forward” and support schools, universities and other businesses and projects in our local community and beyond.
Honest, professional, but with personality. We are unpatronizing and human. A force for good.
Can you let the team know that they are providing us with great service, parts and information in all locations. Your service is prompt and reliable; you’re our ‘go-to’ guys when it comes to hydraulics.
The Opportunity: Internal Technical Sales Engineer
Hydraulics Online has established a global footprint in search engines online: the company’s website attracts traffic and generates high volumes of inbound enquiries from a diverse, UK-wide and international visitor base.
You will be a key member of our dedicated sales team, assisting customers by providing technical support and quotations, and overseeing orders through to dispatch. A confident and organised team player, you will work on your own initiative and be at ease with cloud-based technology and operating systems. Above all, you will be customer-focused. These qualities are fundamental to our ongoing success.
The ideal candidate will have a sound knowledge of hydraulics, a proven track record of success selling high specification technical products and will combine well-developed interpersonal skills with a strong technical and commercial ability to support the company’s growth targets.
The successful candidate can expect a competitive, uncapped remuneration package reflecting their experience and abilities.
Duties include, but are not limited to the following:
- Servicing domestic and international enquiries; determining appropriate component and technical specifications and generating corresponding customer quotations.
- Managing the sales pipeline and keeping customers informed of progress etc.
- Developing customer relationships to position Hydraulics Online as their “go to” hydraulics partner and source of supply.
- Identifying business development opportunities and improved ways of working across the company’s diverse supplier base.
Personal Skills and Attributes:
The skills and experience required include, but are not limited to:
- Sound hydraulic engineering background and technical experience.
- Ambitious, professional, honest and values-driven with personality.
- Excellent customer service, with proven sales aptitude and relationship focus.
- Excellent attention to detail and highly effective in assimilating and conveying data.
- Good time management and ability to prioritise.
- Uses own initiative, is self-motivated with a “can do” and tenacious attitude.
- Shares ideas and information; always looking for ways to improve and develop self and team.
- Enthusiastic, adaptable team player, who thrives under pressure and whose glass (or coffee cup) is always half full.
Remuneration: An attractive remuneration package is on offer, depending on experience, including an uncapped commission scheme.
Working Week: Monday to Thursday: 08:30am to 5:00pm, Friday: 08:30am to 4:00pm. Office-based at ST7 2QR
Holidays: Twenty-five days annual leave per annum, plus statutory bank holidays, and an extra day off for your birthday – even in years when it falls on a weekend, but we have to have cake when you’re next in!
How to Apply:
Please apply, in confidence, with your CV and covering letter to: Helen Tonks via: firstname.lastname@example.org
Closing Date: There is no set closing date for applications – we’ll simply keep looking until we know we’ve found the right new member of our team, and therefore encourage you to submit your application as soon as possible.
A truly integrated hydraulics supplier – not simply the sales extension of another company.