Setting the Standard: Awards and Recognition

Hydraulics Online in the Spotlight

Home » About Us » Awards and Recognition

We’re recognised inside and outside of our industry for our excellence in customer service, international trade and innovative support and collaborations with third parties.

The Institute of Customer Service UK Customer Satisfaction Awards

The UK Customer Satisfaction Awards are the UK’s most prestigious customer service awards – run by THE professional body for customer service – and in a room filled with household names as finalists, Hydraulics Online was recognised for its outstanding customer commitment to businesses globally.

Founded in 1996, The Institute of Customer Service works nationally with business, the public sector and the Government to drive business performance through service excellence. The UK Customer Satisfaction Awards provide the opportunity for  organisations to showcase their commitment to service excellence and be recognised for their tenacity, creativity and innovation.

The big night took place in London on 12 March 2024 with many household names amongst those shortlisted including: Sky, Virgin Atlantic, Specsavers, Dulux, Volkswagen, Auto Windscreen, Octopus Energy, Knight Frank, Laithwaites, United Utilities, Openreach, Redrow, Boots, Shell, Severn Trent, Ageas, Talk Mobile and more.

Find out more
Hydraulics Online UK Customer Satisfaction Awards - Customer Commitment Business-to-Business

National Family Business of the Year Awards

We are thrilled to share the news that Hydraulics Online Ltd has been shortlisted for the 2023 National Family Business of the Year Awards. Now in their 11th year, these awards are a celebration of the family business sector across the whole of the UK, recognising the achievements of great family firms, large and small, old and new, from all sectors of the economy.

There are over 5 million family businesses in the UK with many operating for a multitude of years and generations. So, despite turning a grown-up 18-years-old at the end of 2022, Hydraulics Online is still a relative youngster compared to many of those shortlisted.

Read the blog
Family Business of the Year Awards

Shortlisted for the High Sheriff’s Awards for Enterprise

We’re delighted to announced that Hydraulics Online has been shortlisted in the Cheshire High Sheriff’s awards for Enterprise.

The awards have been celebrating businesses and business people in the Cheshire, Halton and Warrington areas since 2006, when they were launched by the then High Sheriff of Cheshire, David Briggs MBE.

This year’s awards have received a huge number of entries – highlighting the resilience of businesses and businesspeople throughout Cheshire, Halton and Warrington and our shared determination to emerge from the pandemic period with our best feet forward.

Read the blog

Hydraulics Online Founder wins Institute of Directors Award

In its first-ever virtual awards ceremony, the Institute of Directors has named our very own Helen Tonks as the North West & Isle of Man Director of the Year in the Family Business category.

The IoD is the UK’s longest-running organisation for directors from all sectors, shapes and size of organisation. Ever since its formation in 1903, the IoD has been at the forefront of British business.

Read the blog

We’re a Rising Star!

On Friday 31st January 2020, DIT Export Champions, Hydraulics Online was crowned winners of the Greater China ‘Rising Star’ Award at the exuberant annual event held at the Lowry Theatre in Salford, Manchester.

The Greater China Awards are open to any company or organisation in North West England, that has made a significant contribution to developing business with Greater China (mainland, Hong Kong, Macau and Taiwan) in the last year. This may include bi-lateral trade or investment, education and community sectors.

Read the blog
Greater China Rising Star Award logo

We are the first choice for customers in over 130 countries worldwide, supplying a vast selection of hydraulic brands and components.


Recognised for our Family Values & Roots

We are delighted to announce that Hydraulics Online is a finalist in the Manufacturing & Engineering category of the North West Family Business Awards 2020. We beat strong competition with a record number of 192 businesses entering the awards from across the North West region.

This first-class event will be held under the wings of Concorde in the purpose-built hangar and events centre at Manchester Airport with host, food writer, and presenter Nigel Barden and will take place on Friday 6th March 2020. #NWFBA

Read the blog
Family Business Awards 2020 logo

We’re Export Champions!

In 2019 we were honoured to be recognised as “Export Champions” by the UK Government’s Department for Business & Trade. Fast forward today and we are proud to be celebrating our fifth consecutive year as recipients of this prestigious title.

Read the blog
Hydraulics Online Export Champions

Winner of Insider Media Award

On Thursday 5th December, Hydraulics Online was crowned winner of the Insider Media North West International Company of the Year (up to £10m turnover) at the prestigious, annual media event held at the Lowry Hotel in Manchester.

The event sponsors included: Barclays, Cardinal “The Logistics People”, Finch Insurance Brokers & Employee Benefits, Mazars and Pannone Corporate LLP.

Read the blog
Helen and Mark Tonks at Insider Media Awards

If you have enthusiasm and passion and you combine that with excellent customer service – which Hydraulics Online do – you can succeed in exports.

UK Department for Business and Trade

Female Entrepreneur of the Year

Our Co-founder, Helen Tonks, has been crowned Female Entrepreneur of the Year at the prestigious regional FL National Awards & Summit.

The vibrant celebration and regional heat took place at Manchester’s Radisson Blu Edwardian Hotel on Friday 13th September. The awards bring together female entrepreneurs, civil servants, charity founders, and other professionals to celebrate the best talent from across the North West of England, Wales and Ireland.

Read the blog
Forward Ladies Awards 2019 winner accepting prize on stage

Collaboration Award Finalist

In April 2019 Hydraulics Online was shortlisted as a finalist in the Collaboration category by Insider Media’s Made in the North West 2019 awards, for our contributions to design innovation and customer collaborations within the manufacturing industry.

Exporter of the Year Finalist

In January 2019 Hydraulics Online was shortlisted as a finalist in the Micro Exporter of the Year category by the PD Ports Northern Powerhouse Export Awards 2019.

Read the blog
Northen Powerhouse Export Awards logo

International Company of the Year Finalist

In December 2018 Hydraulics Online was shortlisted as the International Company of the Year (up to £10m turnover) by the Insider Media North West International Trade Awards.

Insider Media International Trade Awards event ceremony

We’re a hydraulics ‘hub’, offering thousands of possibilities… how can we help?

Exporter of the Year Winner

Hydraulics Online has yet again been recognised as a powerful force within the local business community. On Friday 12th October, at a glittering ceremony at Chester Cathedral, we were named Exporter of the Year at the Cheshire Business Awards.

Read the blog
Hydraulics Online at Cheshire Business Awards 2018

Internet Industry Business Woman of the Year

Hydraulics Online Co-founder, Helen Tonks, is a proud winner of the Internet Industry 2018 Enterprise Vision Awards. She has been recognised for her role in leading a company that excels globally in an online marketplace.

Read the blog
Enterprise Vision Award Winner Helen Tonks

North West Business Exporter of the Year

Hydraulics Online was in 2018  crowned the winner of the North West Business Exporter of the Year Award by the National Federation of Small Businesses Awards.

Read the blog
Mark and Helen Tonks at FSB Award night

Multiple Award Winner by South Cheshire Chamber of Commerce

In December 2017, Hydraulics Online was recognised for a startling three awards and recognition at the South Cheshire Chamber of Commerce Business Awards. The following year we were awarded Highly Commended in yet another three categories.

Read the blog
cheshire hydraulics online