Hydraulic Troubleshooting for the US Navy
Hydraulics Online resolves a critical pump issue 6,200 miles away in Okinawa, Japan
One new year began with a technical hydraulic troubleshooting enquiry from the U.S. Navy Office in Okinawa, Japan – located 6,200 miles from our UK headquarters.
Forged by the Sea
The US Navy needs no introduction. Their home page once lead with the following colourful sentiment:
The sea is an incredible beast. It reaches impossible speeds, depths and distances. It cannot be beaten with the strongest fist, the sharpest knife or the fastest bullet.
In America’s Navy, water and salt flow through our veins in the same proportion as the sea. That mighty force is the lifeblood of the greatest Navy ever to sail upon it, slip beneath it or fly above it. It shapes Americans from every corner of the nation into sailors with the courage to protect liberty back home. Bonding us with the commitment to serve with honour. The sea propels every one of our men and women to defeat or defend. To comfort or to awe. To victory or to the rescue.
We are America’s Navy. And we are all forged by the sea.
Reaching Out to Hydraulics Online
Reaching out from 6,200 miles away, the U.S. Navy Office in Okinawa, Japan contacted Hydraulics Online with a critical hydraulic troubleshooting request. The email opened with a warm, “Greetings from US Navy Office, Okinawa, Japan” – a direct call for expert assistance.
The Marine Surveyor urgently needed support servicing two Eaton Vickers hydraulic pumps onboard an LCM (Landing Craft Mechanized), used for transporting military vehicles. During an operational test, flow irregularities in both pumps were detected, prompting the Navy team to rely on Hydraulics Online’s hydraulic troubleshooting expertise.
Expert Advice and Another Happy Customer
As one customer once said, we “don’t just shift boxes.” Our technical team brings deep expertise, delivering world-class hydraulic products, systems, and troubleshooting solutions to customers across industries.
For this U.S. Navy Office request, our Technical Sales Engineers quickly took ownership and responded with a comprehensive analysis report – identifying potential causes and providing step-by-step hydraulic troubleshooting instructions. Their guidance proved invaluable, enabling the Navy’s engineering team to restore the vessel to ship-shape operational condition once again.
“Good morning,
I want to thank you very much for your guidance. We resolved it by bringing up the rpm. The oil pressure went up! Once again, thank you very much for helping us in a crucial time.”
We are the first choice for customers in over 130 countries worldwide, supplying a vast selection of hydraulic brands and components. You are guaranteed impartial, technical advice and optimal solutions. Every time.
Discover more Success Stories from Hydraulics Online…
A Reliable Hydraulics Supplier 4000 Miles Away
Despite being based on the Caribbean island of Barbados, this roofing and construction manufacturer relies on Hydraulics Online to keep production running smoothly.
I don’t think Hydraulics Online has ever refused an order or been unable to source what I needed. – Ricky, Production Manager.
Case Study – Heritage Concorde
Concorde is one of the most iconic aircraft in aviation history—so Hydraulics Online was honoured to be selected as the hydraulics partner for Heritage Concorde’s restoration work.
To date, we’ve designed and supplied hydraulic systems to power the ‘droop noses’ on three Concorde aircraft on display across the UK.
Polarfront – Explorer of the Arctic Sea
Latitude Blanche is a French shipping company founded in 2017 by two graduates of the École Nationale Supérieure Maritime: Sophie Galvagnon and Yann le Bellec. After years of navigating icy waters, they set out to offer a new kind of polar expedition – one shaped by experience, sustainability, and adventure.
When their ship, Polarfront, urgently needed a rare hydraulic fuel feed pump, they turned to Hydraulics Online.
“Quick and precise,” said Yann le Bellec, Co-founder and CEO, summing up the service they received.
Stay ahead with expert Hydraulic Insights
Subscribe now for free technical guides, product updates, industry news and trends.
*required